Terms of Service

PerchKind is an independently operated online store for backyard birding products. Use this page to find our order-support information and current store policies.

Product details and order checks

Before ordering, review the product description, selected options, price and availability. Check the checkout summary for the items and charges applied to your order. Contact us before ordering if a product detail needs clarification.

Delivery and return information

Our Shipping & Returns Policy explains delivery estimates, shipping charges and the process for requesting a return or refund. Read the applicable conditions before ordering; this page does not introduce different fees, deadlines or return promises.

Help with an order

For product questions or order support, use our contact page or email hello@perchkind.com. If your question concerns an existing order, include its order reference. Do not email account passwords or full payment-card details.

Personal information and privacy

Read our Privacy Policy for information about the handling of personal information. The contact options above are available if you have questions about a store policy.